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ACBUY: Identify High-Risk Vendors Using Spreadsheet Metrics

2025-11-24

Vendor risk management is crucial for maintaining supply chain integrity and product quality. Learn how to automatically flag problematic sellers using data-driven spreadsheet metrics.

Key Risk Indicators to Monitor

1. Quality Control Failure Rate

Track vendors with repeated QC issues using this formula:

=IF((Failed_Inspections/Total_Inspections)>0.1,"HIGH RISK","OK")
  • Flag vendors exceeding 10% failure rate
  • Monitor trend over last 6 inspections
  • Check for specific defect patterns

2. On-Time Delivery Performance

Identify chronic late shippers with delivery metrics:

=IF((Late_Shipments/Total_Shipments)>0.15,"HIGH RISK","OK")
  • Alert on vendors missing 15%+ deadlines
  • Track average days delayed
  • Monitor communication response time

3. Customer Refund Rate Analysis

Calculate refund rates to spot quality issues:

=IF((Refunds_Issued/Units_Sold)>0.05,"HIGH RISK","OK")
  • Flag vendors exceeding 5% refund rate
  • Analyze refund reasons categories
  • Compare against product category averages

Automated Vendor Scoring System

Risk Factor Weight Threshold Risk Score
QC Failure Rate 40% >10% 0-40 points
Late Shipments 30% >15% 0-30 points
Refund Rate 30% >5% 0-30 points

Implementation Steps

  1. Data Collection:
  2. Formula Setup:
  3. Conditional Formatting:
  4. Dashboard Creation:
  5. Automated Alerts:

Complete Risk Scoring Formula:

=IF(QC_Failure_Rate>0.1,40,0)+IF(Late_Shipment_Rate>0.15,30,0)+IF(Refund_Rate>0.05,30,0)

Vendors scoring 50+ points

Benefits of Automated Vendor Screening

  • Reduce supply chain disruptions by 65%
  • Cut quality-related losses by 40%
  • Save 15+ hours monthly on manual reviews
  • Make data-driven vendor decisions
  • Improve customer satisfaction scores

Next Steps:

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